Returns & Exchanges

Returns & Exchanges - Sticks, Heads, Mesh

Unused sticks, heads, and mesh purchased from Signaturelacrosse.com may be exchanged within 30 days of the original purchase date.

We offer free shipping on returns. You can receive a return shipping label from us by emailing theflock@signaturelacrosse.com.

Once returned items are received and verified by our returns department, we will issue a credit equivalent to your original purchase price for an exchange. To check the status of your return, contact theflock@signaturelacrosse.com.

You must include your SignatureLacrosse.com order number with your return.

Please ship returns to:

Signature Lacrosse
Attn: Returns
301 West Platt Street, Unit 416
Tampa, FL 33606


We are happy to replace items if they are defective or damaged when they arrive. Product can be exchanged for the same item or an item of equivalent or greater value if the model you are returning is no longer available. Send us an email at theflock@signaturelacrosse.com with any questions. 

Returns & Exchanges - Apparel

Unused Custom Apparel items purchased from Signaturelacrosse.com may be exchanged for a replacement with the correct size or if their is a manufacturing defect.

We offer free shipping on exchanges. You can receive a return shipping label from us by emailing theflock@signaturelacrosse.com.

As soon as we verify your return, we will submit for the replacement with rush production and rush shipping at no charge to you. To check the status of your exchange, please contact theflock@signaturelacrosse.com.

You must include your SignatureLacrosse.com order number with your exchange and include a brief description of what needs to be fixed (ex. sizing, print, etc..).

Please ship Custom Uniform and Apparel exchanges to:

Signature Lacrosse
Attn: Exchanges
301 West Platt Street, Unit 416
Tampa, FL 33606

Please note: At this time, we do not offer refunds on custom apparel items! We apologize for any inconvenience this may cause. 

Returns & Exchanges - Balls & Goals

Unused balls & goals purchased from Signaturelacrosse.com that have any manufacturing defect may be exchanged for a replacement. We do not accept returns on unused balls & goals for any other reason due to the weight of the product.  

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