Returns & Warranty

Warranty, Returns & Exchanges - Complete Sticks, Heads

Unused sticks, heads, and mesh purchased from Signaturelacrosse.com may be exchanged within 30 days of the original purchase date. To make an exchange, please email us at theflock@signaturelacrosse.com.

We are happy to replace items if they are defective or damaged when they arrive. Products can be exchanged for the same item or an item of equivalent value if the model you are returning is no longer available. Send us an email at theflock@signaturelacrosse.com with any questions. 

Complete Sticks and Heads are backed by a Lifetime Warranty, which covers your product as long as you own it. To get started with a Warranty claim, click here.

Warranty, Returns & Exchanges - Apparel

Unused Custom Apparel items purchased from Signaturelacrosse.com may be exchanged for a replacement if you receive an incorrect size or if there is a manufacturing defect.

Apparel items are not returnable or exchangeable for reasons other than noted above, as they are custom made to order on demand.

There is no warranty applicable for Apparel items.

Warranty, Returns & Exchanges - Balls, Goals, Mesh

Unused balls & goals purchased from Signaturelacrosse.com that have any manufacturing defect may be exchanged for a replacement. 

Balls & Goals are not returnable or exchangeable for reasons other than noted above.

There is no warranty applicable for Balls & Goals.

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